Are you having problems using the platform?

This platform has been tested with the main devices (mobile and desktop), operating systems and browsers updated to the latest versions.

1) If you encountered problems during registration, we ask you to recheck the data entered and try again.
2) If you found problems in the log in, we ask you to recheck the data entered (email and password). Check your inbox to remember what address you registered with. If you no longer remember your password, you can request it using the “forgot password?” from the log in form

Can I try to solve the problem by myself?
Of course you can!

Most of the problems are solved by following these tips:
– Using a desktop device with updated operating system;
– Using the Google Chrome browser;

 

You couldn’t solve your problem by yourself?
Take note of all the steps and clearly describe the problem so that we can provide you with the solution in a short time.

Don’t worry about it!
Our technical staff will take care of your problem.

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